Agenda - Day 2

NETWORKING BREAKFAST:
BUILD COMMUNITY CONTACTS

OPENING COMMENTS FROM YOUR HOST

KEYNOTE PANEL: OMNICHANNEL ‘ALWAYS-ON’ CUSTOMER

Taking Seamless Multichannel Digital Marketing to the Next Level of Complexity & ROI

FIRESIDE CHAT: DATA ANALYTICS

Successfully Translate Data into Actionable Insights for Personalized, Targeted & Compliant Digital Marketing

SPOTLIGHT SESSION: NEXT LEVEL ENGAGEMENT - CUSTOMER CONVERSATIONS

Taking Seamless Personalized ChatBot Technology to the Next Level of Complexity & ROI

FIRESIDE CHAT: OWNED, EARNED AND PAID MEDIA - DEFINING A MORE EFFECTIVE MEDIA STRATEGY

Nurturing Best Practices That Work for All Channels

EXHIBITOR LOUNGE:
VISIT BOOTHS & SOURCE EXPERTISE

CASE STUDY

Increase Customer Engagement via Employee Brand Advocacy

INDUSTRY EXPERT: THE HIDDEN VALUE OF SOCIAL CAPITAL

Your Connections as a New Asset Class: 3 Lessons from my Journey

NETWORKING LUNCH:
DELVE INTO INDUSTRY CONVERSATIONS

EXHIBITOR LOUNGE:
VISIT BOOTHS & WIN PRIZES

PANEL: DRIVING INTERNAL DIGITAL CULTURE CHANGE

Employee Experience to Improve Employee Satisfaction and your Bottom Line

MARTECH POWER PANEL: WHERE TO INVEST BUDGET INTO FUTURE FINANCIAL SERVICES TECHNOLOGY

Cost-Saving IT: Tools and Tactics Across All Digital Marketing Levels

EXHIBITOR LOUNGE:
ATTEND VENDOR DEMOS & CONSULT INDUSTRY EXPERTS

ROUNDTABLES:
SHARE & DISCOVER THOUGHT-PROVOKING IDEAS

CLOSING COMMENTS FROM YOUR HOST

CONFERENCE CONCLUDES