Strive Mazunga

Director, Product Strategy


All Sessions by Strive Mazunga

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Day 1: Jun 8, 2022

Day 2: Jun 9, 2022

9:00 am

9:00 am

PANEL DISCUSSION: WINNING INTERNAL BUY-IN & ENGAGEMENT

Building Organizational Agility to Minimize Roadblocks and Achieve Long-Term Digital Process Excellence Success

The financial services industry has experienced industry-wide changes in the past few years that have put people at the centre. And in order to meet the ever-changing needs of both customers and employees, digital transformation of the financial services industry is required – and quick! Tackle employee engagement head-on to ensure your employees are able to help make digital customer transitions as smooth as possible. Walk away with an action plan on:

  • How great employee experiences translate to better customer experiences
  • Remote working and the digital marketing revolution
  • How customer experience should be defined in a future where financial wellbeing is prioritized

 

Pinpoint where to put your efforts to prepare for a digitally disrupted and empowered FS marketing world.