Randy Johal

Customer Strategy Officer

Randy Johal is the Customer Strategy Officer for Canada at Backbase.
Randy helps financial institutions turn their digital ambitions into reality with the goal of delighting their customers and driving unique value propositions to thrive in an increasingly competitive marketplace.
He pioneered the launch of the first integrated business services within digital banking in Canada including electronic invoicing and payments as well as cloud-based payroll solutions. Randy’s strategic insights into Canadian consumers and businesses, the impact of open banking and Payments Modernization coupled with his ability to understand how financial institutions can better serve their customers have made him a widely sought-after leader.

All Sessions by Randy Johal

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Day 1: Jun 15, 2021

Day 2: Jun 16, 2021

12:30 pm

12:30 pm

Industry Expert: BACKBASE

Open Banking & Digital Innovations as drivers for Canadians financial well-being

Learn about the benefits of aggregating data from multiple sources (APIs) and how to banking industry is poised to evolve in delivering delightful experiences to Canadians, their communities, and families. Take away proven strategies to:
– Enable a deeper relationship with your retail banking, SMB, and wealth clients via open banking & data aggregation
– Educate and empower customers into a new era of sustainable financial well-being
– Drive new banking innovations by understanding the “Art of the Possible” of connecting multiple data sources