Patrick Kehoe

EVP of Product Management

Patrick Kehoe has over 25 years of experience delivering business solutions for document processing, customer communications, and content management. As EVP of Product Management, Patrick drives product strategy and messaging in collaboration with Product Development. Prior to joining Messagepoint, Patrick was Worldwide Head of OpenText Exstream. He has managed, architected, and delivered comprehensive solutions, including BPO for customers in healthcare, financial services, banking, manufacturing, and retail/distribution markets. Patrick has an acute understanding of how to achieve results by focusing on the customer, identifying the problem, and applying the appropriate technology.

All Sessions by Patrick Kehoe

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Day 1: Jun 15, 2021

Day 2: Jun 16, 2021

12:00 pm

12:00 pm

Industry Expert: Messagepoint

Achieving One-to-One Personalization in your Digital Customer Communications

Digital versions of customer communications often fall short in terms of expectations for personalization. From one size fits all marketing emails to generic notifications, touchpoints across the journey lack the personal touch that drives higher engagement, loyalty, and revenues.  Join us for this session to learn how financial services organizations are achieving one-to-one personalization in a meaningful way without compromising brand or regulatory compliance. Walk away with proven strategies to:
  • Achieve personalization goals without adding regulator or brand compliance risk
  • Infuse communications with empathy to improve response
  • Drive a consistent experience across all channels
  • Ensure compliance in communications
Achieve one-to-one personalization in your digital customer communications