Gareth is passionate about ensuring that a customer-centered mindset is driving key business decisions and organisational growth. Drawing upon 20 years of leading global digital teams across multiple industries, he prioritises data-driven voice of the customer gained through user and customer experience testing, real-time feedback and digital insights to influence leadership decisions. Gareth has recently located to Toronto, Canada from London, UK in his role as Director, Digital Experience & Localisation for London Stock Exchange Group. He brings all his expertise and strategic leadership to serving as the business lead defining the vision for a customer-focused, connected, personalised digital ecosystem. Gareth’s career has spanned the spectrum from driving brand awareness, revenue and sales leads for SME B2C | B2B retail brands through to directing multi-year Digital Transformations for globally dispersed multi-billion dollar businesses. Throughout his career Gareth has championed the need for customer interactions, whether in real life or digitally, to be simple, easy and consistently high quality to ensure sustainable business growth.
All Sessions by Gareth TuppenneyPrinter Friendly See Full Agenda
Day 1: Jun 6, 2023
Day 2: Jun 7, 2023