Day 1: Sep 22, 2020
SPOTLIGHT SESSION: SMEs are customers too!
How Can Banks Learn From Challengers And Fintechs To Improve Their Services For SMes?
Supporting SMEs so they can build the pioneering products and services consumers want is key to driving growth and innovation across the country. The financial services industry is working harder than ever before to support SME customers, but there is a lot of work still to be done in building the communities, processes and mechanisms to give SMEs easier access to funds.
- Putting the Customer First: Convenience vs Control
- Understanding Micro-Businesses in Canada and the US
- SME Finance, Past, Present & Future
- Alternative finance: Meeting the needs of millennial business leaders
Day 2: Sep 23, 2020